Our Full-time Towards the Industry

Responsibility

• Troubleshoot & log relevant issues as well as plan upskilling workshops for the ground team with regards to system related changes and best practices
• Supporting daily business operations activities to ensure smooth execution of operations activities, relationship management with different stakeholders to ensure business continuity
• Identify and execute continuous improvement initiatives to enhance provision of services by reviewing and revising operational processes, policies, standard operating procedures and work instructions and introduce key improvement plans for execution.
• Collaborate closely with regional product and tech teams to resolve issues and build a roadmap for systemic improvements.
• Accountable for achieving the support operations services related target Key Performance Indicators (KPIs), operational level agreements and service levels agreed by the clients/principles
• Develop staff capability, knowledge, skills and understanding of the Operations support operations and business needs. Ensure all SOP are adhered to and documented in a timely and accurate manner.
• Assess the company’s operational and strategic performance timely and identify key areas of improvements.

Requirements

• Preferred experience in: Product, Logistics, FMCG Supply Chain, OperationsBachelor’s Degree in a relevant field
• Action oriented – the role will be working in a fast paced environment, solving problems within timelines
• Analytical – the candidate will need to make data driven decisions and lead on improvement and growth
• Stakeholder Management- the candidate will work an international team and will need to manage stakeholders from diverse backgrounds
• Comfortable with uncertainty – business needs for supply are always changing, candidate has to be ready to change processes to fit new business needs

Benefits

Salary and benefits:

• Competitive income compared to the market
• “Tet” bonus, Performance review from 1 – 4 months
• Paid social insurance based on full salary
• 12 days annual leave, 5 days sick leave (with full salary)
• High-class AON Health Insurance for manager level.
• Year End Party, annual Townhall Ceremony
• Annual company trip
• Attractive team-building activities, regular internal activities
• Provide laptops for employees

Training and developing:

• Participate in internal training courses: online/offline
• Opportunities to promote to higher positions: Senior, Team Leader, Manager, etc.

Work environment & colleagues:

• Senior leaders are open-minded, respectful, and ready to facilitate personal growth;
• Young and dynamic working environment;
• The scope of work is large, the company has more than 4000 employees, the company has operations spreading to 63 provinces/cities thoughout the country.

Responsibilities

• Business Operations & Administration (30%)
• Responsible for the project management of highest-value projects and its corresponding outcomes.
• Product & Tech (30%)
• Responsible for ensuring main pillars of business are adopting tech solutions, providing L1 tech support and giving feedback/requirements to regional product and tech teams
• Data & Analytics (30%)
• Responsible for performance measurement and reporting including business insights on productivity & efficiency
• Team development, guidance and training (10%)
• Responsible for team administration, guiding and reviewing outputs of Biz Ops team

Requirements

• 7+  years working experience in a Business Improvement/ Process improvement/ Consulting role
• Bachelor’s degree in Business Administration/ MBA, Operations
• Experience in a people management roleExcellent communication skills
• Demonstrated experience in executing complex multi-stakeholder projectsDemonstrated experience in project managementExperience with SQL or any other data management/ aggregation language
• Good English

Working Address: Le Hong Phong, 10 District, Ho Chi Minh City

Responsibilities

• • Strategic Leadership and Planning (35%)
  • Define and support the overall Brand & Marketing integrated strategy in collaboration with the regional marketing team.
  •  Develop and execute Go-to-Market Strategies, including ATL/BTL/TTL or 360 Plans, to ensure cohesive and impactful brand presence.
  •  Identify target audiences, set objectives, and outline desired outcomes for marketing campaigns
  • Brand Management (20%)
  • Ensure a coherent and consistent brand image across all retail touchpoints in our customers’ physical stores.
  •  Drive meaningful campaigns, partnerships, tie-ups, and promotions to enhance brand relevance and strengthen brand and customer engagement
  • Budget Management (15%)
  • Ensure efficient use of the assigned budget to deliver maximum brand amplification.
  • Track and report on marketing expenditures, ensuring cost-effective strategies and high ROI
  • Campaign Development (20%)
  • Develop and oversee the content of marketing campaigns, ensuring alignment with brand guidelines and market requirements.
  •  Lead in-house marketing team and creative agencies to develop communication ideas and collateral for campaign projects
  • Market Insights and Trends (5%)
  • Identify new trends and insights to drive effective marketing activities that increase brand awareness, consideration, and conversion.
  •  Analyze market data and recommend innovative strategies to stay ahead of industry trends
  • Collaboration and Execution (5%)
  • Work with internal and external teams to ensure that tasks are completed, and programs are delivered on time
  • Execute all public relations activities, including liaising with agencies to craft adaptable PR plans for the local market
  • Develop and execute creative marketing events and all communications initiatives in accordance with the principal’s strategic direction

Requirements

• • Proven track record of developing and executing successful marketing campaigns.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills. English language proficiency is preferred.
  • Proficiency in digital marketing tools and platforms.
  • Strong analytical skills and ability to interpret data to make informed decisions.
  • Ability to work independently and manage multiple projects simultaneously
  • Bachelor’s degree in marketing, Business Administration, or a related field.
  • At least 6-8 years of experience in marketing, with a focus on FMCG and rural markets
  • Stakeholder management – working together with multiple ops personnel
  • Strategic and Results-driven – strong in conceptualizing and planning
  •  Leadership – the candidate will lead the local marketing team
  • Strong Analytical Skills – ability to interpret data to make informed decisions
  • Comfortable with uncertainty – the role will evolve according to business needs
  • Advanced English

Responsibilities:

• • Own the relationship with key brand accounts, project managing shared objectives between the brand and Ninja Mart;
  • Support and provide guidance during launch, including key activities such as customer sell-in and legal and administrative issues;
  • Assess product launches and deployment in the local market, including pricing, place and positioning;
  • Engage brands on large-scale trade marketing initiatives –  including planning, rollout and progress tracking;
  • Lead in ongoing analysis and review of consumer, category, customer, and competitor information as part of a situation assessment of brand performance and identify growth opportunities;
  • Drive performance reporting with brands; focusing on SKU, category, customer level performance.  Recommend solutions and implement improvements.

Requirement:

• • Degree in business administration with a focus on marketing or public relations.
  • At least 5-8 years of working experience preferred as Brand Manager, Key Account Management, Partnerships or Relationship Manager.
  • Have the leadership qualities to potentially lead and grow the department in line with the business unit.

Competency requirement:

• • Knowledgeable in end-to-end marketing management, ability to understand the big picture and are comfortable with details and managing the operations.
  • Proven track record of delivering topline and marketing KPIs
  • You are equipped with media-savvy, particularly in digital marketing and know-how.
  •  Comfortable with uncertainty – the role will evolve according to business needs

The candidate will be directly involved in:-

• • Visiting, servicing and conduct sales at assigned area/outlets that was routed by the Sales Supervisor
  • Visiting minimum of 15 outlets per day
  • Penetrate new area/state that acknowledge & agreed by the Sales Supervisor
  • To achieve monthly sales of RM30,000 (To be revise on quarter basis)
  • Exploring, identifying & recruiting wholesaler in the assign area
  • Explain Trade Marketing mechanics (National or Local program)
  • Encouraging retailer to download Ninja Mart App and assist them to claim the Cashback on the Ninja Mart App
  • Ensuring 100% of daily collection vs Amast must be tallied
  • All outlet outstanding must be cleared before due date

Education Requirements:-

• • 2+ years of FMCG sales experience

Work Experience Requirements:-

• • The ideal candidate would have experience in some of the following: sales, trade marketing, FMCG

The candidate will be directly involved in:

• • • Executing operational expansion involving multiple warehouses and fleet teams, route to market execution and local councils in regards to licensing and adherence to local requirements.
    • Provide support, for the Operations and fulfillment Team in the day to day processors
    • Creating reports, and overall business requirements  in partnership with key stakeholders and functional leaders in the company such as Operations, Fulfillment, and Inventory.
    • Monitor and maintain performance strategy and roadmap covering stages from concept to scaling.
    • Manage timelines and communicate progress to executive teams.

Education Requirements

• • 2+ years of experience. Must be willing to work on the ground and ‘get their hands dirty’

Work Experience Requirements

• • The ideal candidate would have experience in some of the following: retail operations, FMCG, logistics, warehouse operations