CAREERS
Discover exciting career opportunities at Ninja Mart
Be a part of a growing team committed to making a difference in the lives of those who lack access to essential services. Join us and build a career filled with endless possibilities, and the opportunity to make meaningful impact.
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MALAYSIA
POSITION
DEPARTMENT
JOB TYPE
Responsibilities:
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- Own the relationship with key brand accounts, project managing shared objectives between the brand and Ninja Mart;
- Support and provide guidance during launch, including key activities such as customer sell-in and legal and administrative issues;
- Assess product launches and deployment in the local market, including pricing, place and positioning;
- Engage brands on large-scale trade marketing initiatives – including planning, rollout and progress tracking;
- Lead in ongoing analysis and review of consumer, category, customer, and competitor information as part of a situation assessment of brand performance and identify growth opportunities;
- Drive performance reporting with brands; focusing on SKU, category, customer level performance. Recommend solutions and implement improvements.
Requirement:
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- Degree in business administration with a focus on marketing or public relations.
- At least 5-8 years of working experience preferred as Brand Manager, Key Account Management, Partnerships or Relationship Manager.
- Have the leadership qualities to potentially lead and grow the department in line with the business unit.
Competency requirement:
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- Knowledgeable in end-to-end marketing management, ability to understand the big picture and are comfortable with details and managing the operations.
- Proven track record of delivering topline and marketing KPIs
- You are equipped with media-savvy, particularly in digital marketing and know-how.
- Comfortable with uncertainty – the role will evolve according to business needs
Responsibilities:
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- Promote the Ninja Mart app to retailers and potential new leads through various channels such as in-person visits, phone calls, and online communication.
- Educate retailers and potential leads about the features and benefits of the Ninja Mart app, emphasizing its convenience and value proposition.
- Drive downloads of the Ninja Mart app among retailers and potential new leads, aiming to increase user adoption and engagement.
- Build and maintain positive relationships with retailers and potential leads, addressing any questions or concerns they may have about the app.
- Collaborate with the marketing team to develop promotional strategies and materials to support app adoption efforts.
- Provide regular feedback to the marketing and development teams based on interactions with retailers and potential leads, contributing to the continuous improvement of the Ninja Mart app.
- Meet or exceed set targets for app downloads and user engagement, earning high commissions based on performance.
Requirements:
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- Excellent communication and interpersonal skills.
- Self-motivated with a strong drive to achieve targets and goals.
- Ability to effectively pitch and persuade others.
- Basic knowledge of mobile applications and technology.
- Availability to work flexible hours, including evenings and weekends.
- Prior experience in sales, marketing, or customer service is a plus but not required.
- Students on semester break or individuals seeking part-time opportunities are encouraged to apply.
Benefits:
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- High commission based on performance, providing a lucrative earning potential.
- Flexible work schedule to accommodate other commitments.
- Opportunity to gain experience in sales and marketing within the technology industry.
- Potential for growth and advancement within the organization.
The candidate will be directly involved in:-
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- Visiting, servicing and conduct sales at assigned area/outlets that was routed by the Sales Supervisor
- Visiting minimum of 15 outlets per day
- Penetrate new area/state that acknowledge & agreed by the Sales Supervisor
- To achieve monthly sales of RM30,000 (To be revise on quarter basis)
- Exploring, identifying & recruiting wholesaler in the assign area
- Explain Trade Marketing mechanics (National or Local program)
- Encouraging retailer to download Ninja Mart App and assist them to claim the Cashback on the Ninja Mart App
- Ensuring 100% of daily collection vs Amast must be tallied
- All outlet outstanding must be cleared before due date
Education Requirements:-
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- 2+ years of FMCG sales experience
Work Experience Requirements:-
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- The ideal candidate would have experience in some of the following: sales, trade marketing, FMCG
The candidate will be directly involved in:
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- Executing operational expansion involving multiple warehouses and fleet teams, route to market execution and local councils in regards to licensing and adherence to local requirements.
- Provide support, for the Operations and fulfillment Team in the day to day processors
- Creating reports, and overall business requirements in partnership with key stakeholders and functional leaders in the company such as Operations, Fulfillment, and Inventory.
- Monitor and maintain performance strategy and roadmap covering stages from concept to scaling.
- Manage timelines and communicate progress to executive teams.
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Education Requirements
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- 2+ years of experience. Must be willing to work on the ground and ‘get their hands dirty’
Work Experience Requirements
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- The ideal candidate would have experience in some of the following: retail operations, FMCG, logistics, warehouse operations
Job Requirements
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- Manage business development pipeline, including new and ongoing brands by building strong client relationships to ensure that the account performs and grows to its maximum potential
- Support the partnerships manager in developing brand partnership activities,create and maintain partnership materials including slide decks, collecterals, performance metrics and value adds
- Build a strong client relationship to ensure accounts perform and grow to their maximum potentialConduct comprehensive competitive analysis to inform and shape the go-to-market strategy for potential brands to be onboarded
- Develop a working relationship with the relevant support departments e.g. Operations, to ensure they are kept up to date with all issues relating to customers.
- All non-sales activities or diversionary activities could be supported by support functions.
- Provide timely and responsive feedback to department heads and local teams on sales performance, market insights, and any issues from first contact with clients to full onboarding of clients
- This is a key role that will have an impact in supporting the growth of a regional scale-up.
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Education & Skills Required
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- Bachelor’s degree in Business, Marketing, or a related field is a plus.
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Work Experience Requirements
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- Proven experience in business development, account management, or a related role.
- Demonstrated success in managing client relationships and driving account growth.
- Strong understanding of brand partnerships and the ability to contribute to the development of partnership activities.
- Proficiency in conducting comprehensive competitive analyses to inform strategic decision-making.
- Excellent communication skills to collaborate effectively with support departments and provide timely feedback to various teams.
- Familiarity with go-to-market strategies and the ability to shape and execute them successfully.
- Ability to navigate and thrive in a dynamic, fast-paced work environment.
- Exceptional organizational and multitasking skills, with a keen attention to detail.
- Results-driven mindset with a focus on exceeding performance metrics.
- Continuous learning and adaptability to stay informed about industry trends and best practices
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Responsibilities:
- Develop and execute strategic trade marketing plans using data-driven insights to boost sales and meet business goals.
- Analyze sales data and market trends for actionable insights, continuously improving marketing strategies.
- Conduct market research and leverage data analytics to guide decision-making.
- Collaborate with brand partners to plan and implement in-store promotions, product displays, and merchandising for enhanced visibility and brand experiences.
- Ensure consistent messaging and branding across all touchpoints.
- Align trade marketing efforts with overall business objectives by working closely with sales, brand & marketing, and supply chain departments.
- Manage marketing campaigns for optimal ROI, including analysis, collaboration with sales, and adaptation to target audiences.
- Responsibilities include campaign strategizing, execution, and evaluation to achieve tangible results, driven by strong marketing principles and data analysis expertise.
Work Experience Requirements:
- 1 – 3 years of experience
- Proven experience in sales, B2B, trade marketing, category management preferably within the FMCG industry
- Track record of developing and implementing successful trade marketing campaigns
- Strong understanding of consumer behaviour and market dynamics
Skills Requirements:
- Adaptability, able to thrive in a fast-paced FMCG environment.
- Self-motivated & proactive; able to work independently & at the same time a team player
- Problem-solving oriented, analytical and data-driven
- Strong written and verbal communication skills for effective collaboration with the key stakeholders
- Willing to travel nationwide
Responsibilities:
- Develop and maintain strong client relationships to ensure that the acquired brand performs and grows to its maximum potential.
- Provide timely feedback to department heads and local teams on sales performance, and market insights.
- Maintain and update relevant decks and trackers to monitor and update Brand performance, and target achievement.
- Support manager in developing brand campaigns, trade marketing plans, and monthly promotional mechanics to achieve business objectives.
- Cross-pollinate with other teams such as the Business Operations, Partnerships, and Business Strategies teams for sales growth and expansion or any other non-sales activities.
Requirements:
- Diploma/ Degree in any related field.
- Proficient in Google Sheets/Doc/Slide.
- 1 – 2 years of experience in any field, preferably in Key Account Management or Trade Marketing.
- Strong written and verbal communication skills for effective collaboration with key stakeholders.
VIETNAM
POSITION
DEPARTMENT
JOB TYPE
Responsibility
- Troubleshoot & log relevant issues as well as plan upskilling workshops for the ground team with regards to system related changes and best practices
- Supporting daily business operations activities to ensure smooth execution of operations activities, relationship management with different stakeholders to ensure business continuity
- Identify and execute continuous improvement initiatives to enhance provision of services by reviewing and revising operational processes, policies, standard operating procedures and work instructions and introduce key improvement plans for execution.
- Collaborate closely with regional product and tech teams to resolve issues and build a roadmap for systemic improvements.
- Accountable for achieving the support operations services related target Key Performance Indicators (KPIs), operational level agreements and service levels agreed by the clients/principles
- Develop staff capability, knowledge, skills and understanding of the Operations support operations and business needs. Ensure all SOP are adhered to and documented in a timely and accurate manner.
- Assess the company’s operational and strategic performance timely and identify key areas of improvements.
Requirements
- Preferred experience in: Product, Logistics, FMCG Supply Chain, OperationsBachelor’s Degree in a relevant field
- Action oriented – the role will be working in a fast paced environment, solving problems within timelines
- Analytical – the candidate will need to make data driven decisions and lead on improvement and growth
- Stakeholder Management- the candidate will work an international team and will need to manage stakeholders from diverse backgrounds
- Comfortable with uncertainty – business needs for supply are always changing, candidate has to be ready to change processes to fit new business needs
Benefits
Salary and benefits:
- Competitive income compared to the market
- “Tet” bonus, Performance review from 1 – 4 months
- Paid social insurance based on full salary
- 12 days annual leave, 5 days sick leave (with full salary)
- High-class AON Health Insurance for manager level.
- Year End Party, annual Townhall Ceremony
- Annual company trip
- Attractive team-building activities, regular internal activities
- Provide laptops for employees
Training and developing:
- Participate in internal training courses: online/offline
- Opportunities to promote to higher positions: Senior, Team Leader, Manager, etc.
Work environment & colleagues:
- Senior leaders are open-minded, respectful, and ready to facilitate personal growth;
- Young and dynamic working environment;
- The scope of work is large, the company has more than 4000 employees, the company has operations spreading to 63 provinces/cities thoughout the country.
Responsibilities
- Business Operations & Administration (30%)
- Responsible for the project management of highest-value projects and its corresponding outcomes.
- Product & Tech (30%)
- Responsible for ensuring main pillars of business are adopting tech solutions, providing L1 tech support and giving feedback/requirements to regional product and tech teams
- Data & Analytics (30%)
- Responsible for performance measurement and reporting including business insights on productivity & efficiency
- Team development, guidance and training (10%)
- Responsible for team administration, guiding and reviewing outputs of Biz Ops team
Requirements
- 7+ years working experience in a Business Improvement/ Process improvement/ Consulting role
- Bachelor’s degree in Business Administration/ MBA, Operations
- Experience in a people management roleExcellent communication skills
- Demonstrated experience in executing complex multi-stakeholder projectsDemonstrated experience in project managementExperience with SQL or any other data management/ aggregation language
- Good English
Working Address: Le Hong Phong, 10 District, Ho Chi Minh City
Responsibilities
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- Strategic Leadership and Planning (35%)
- Define and support the overall Brand & Marketing integrated strategy in collaboration with the regional marketing team.
- Develop and execute Go-to-Market Strategies, including ATL/BTL/TTL or 360 Plans, to ensure cohesive and impactful brand presence.
- Identify target audiences, set objectives, and outline desired outcomes for marketing campaigns
- Brand Management (20%)
- Ensure a coherent and consistent brand image across all retail touchpoints in our customers’ physical stores.
- Drive meaningful campaigns, partnerships, tie-ups, and promotions to enhance brand relevance and strengthen brand and customer engagement
- Budget Management (15%)
- Ensure efficient use of the assigned budget to deliver maximum brand amplification.
- Track and report on marketing expenditures, ensuring cost-effective strategies and high ROI
- Campaign Development (20%)
- Develop and oversee the content of marketing campaigns, ensuring alignment with brand guidelines and market requirements.
- Lead in-house marketing team and creative agencies to develop communication ideas and collateral for campaign projects
- Market Insights and Trends (5%)
- Identify new trends and insights to drive effective marketing activities that increase brand awareness, consideration, and conversion.
- Analyze market data and recommend innovative strategies to stay ahead of industry trends
- Collaboration and Execution (5%)
- Work with internal and external teams to ensure that tasks are completed, and programs are delivered on time
- Execute all public relations activities, including liaising with agencies to craft adaptable PR plans for the local market
- Develop and execute creative marketing events and all communications initiatives in accordance with the principal’s strategic direction
Requirements
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- Proven track record of developing and executing successful marketing campaigns.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills. English language proficiency is preferred.
- Proficiency in digital marketing tools and platforms.
- Strong analytical skills and ability to interpret data to make informed decisions.
- Ability to work independently and manage multiple projects simultaneously
- Bachelor’s degree in marketing, Business Administration, or a related field.
- At least 6-8 years of experience in marketing, with a focus on FMCG and rural markets
- Stakeholder management – working together with multiple ops personnel
- Strategic and Results-driven – strong in conceptualizing and planning
- Leadership – the candidate will lead the local marketing team
- Strong Analytical Skills – ability to interpret data to make informed decisions
- Comfortable with uncertainty – the role will evolve according to business needs
- Advanced English
Responsibilities:
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- Planning and reporting:
- Lead weekly/monthly sales reporting on key business metrics (sales productivity, revenue per province, customer numbers etc)
- Lead weekly/monthly sales planning to forecast revenue, performance and sales of key FMCG categories/SKUs
- Support the Area Sales Managers with the right reports and metrics to identify areas to improvement
- Analysis and leading projects:
- Conduct analysis on business metrics to identify areas to improve
- Lead large scale projects to improve performance and sales productivity
- Launch new sales tools across the nation and ensure proper roll-out (e.g. DMS)
- Sales operations & admin:
- Manage administrative affairs (e.g. commissions, onboarding)
- Lead process improvement projects to streamline sales operations
Requirements:
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- At least 4-5 years of working in Sales, Commercial, FMCG roles with experience in data analysis and project management
- The candidate will be based in Ho Chi Minh but willing to business trip
- Basic English
- Core Competencies:
- Self-starter – the candidate will work independently with guidance from leadership
- Analytical – The candidate will be able to use data to draw insights and lead improvements within the sales team