Our Vietnam Towards the Industry

Responsibility

• Troubleshoot & log relevant issues as well as plan upskilling workshops for the ground team with regards to system related changes and best practices
• Supporting daily business operations activities to ensure smooth execution of operations activities, relationship management with different stakeholders to ensure business continuity
• Identify and execute continuous improvement initiatives to enhance provision of services by reviewing and revising operational processes, policies, standard operating procedures and work instructions and introduce key improvement plans for execution.
• Collaborate closely with regional product and tech teams to resolve issues and build a roadmap for systemic improvements.
• Accountable for achieving the support operations services related target Key Performance Indicators (KPIs), operational level agreements and service levels agreed by the clients/principles
• Develop staff capability, knowledge, skills and understanding of the Operations support operations and business needs. Ensure all SOP are adhered to and documented in a timely and accurate manner.
• Assess the company’s operational and strategic performance timely and identify key areas of improvements.

Requirements

• Preferred experience in: Product, Logistics, FMCG Supply Chain, OperationsBachelor’s Degree in a relevant field
• Action oriented – the role will be working in a fast paced environment, solving problems within timelines
• Analytical – the candidate will need to make data driven decisions and lead on improvement and growth
• Stakeholder Management- the candidate will work an international team and will need to manage stakeholders from diverse backgrounds
• Comfortable with uncertainty – business needs for supply are always changing, candidate has to be ready to change processes to fit new business needs

Benefits

Salary and benefits:

• Competitive income compared to the market
• “Tet” bonus, Performance review from 1 – 4 months
• Paid social insurance based on full salary
• 12 days annual leave, 5 days sick leave (with full salary)
• High-class AON Health Insurance for manager level.
• Year End Party, annual Townhall Ceremony
• Annual company trip
• Attractive team-building activities, regular internal activities
• Provide laptops for employees

Training and developing:

• Participate in internal training courses: online/offline
• Opportunities to promote to higher positions: Senior, Team Leader, Manager, etc.

Work environment & colleagues:

• Senior leaders are open-minded, respectful, and ready to facilitate personal growth;
• Young and dynamic working environment;
• The scope of work is large, the company has more than 4000 employees, the company has operations spreading to 63 provinces/cities thoughout the country.

Responsibilities

• Business Operations & Administration (30%)
• Responsible for the project management of highest-value projects and its corresponding outcomes.
• Product & Tech (30%)
• Responsible for ensuring main pillars of business are adopting tech solutions, providing L1 tech support and giving feedback/requirements to regional product and tech teams
• Data & Analytics (30%)
• Responsible for performance measurement and reporting including business insights on productivity & efficiency
• Team development, guidance and training (10%)
• Responsible for team administration, guiding and reviewing outputs of Biz Ops team

Requirements

• 7+  years working experience in a Business Improvement/ Process improvement/ Consulting role
• Bachelor’s degree in Business Administration/ MBA, Operations
• Experience in a people management roleExcellent communication skills
• Demonstrated experience in executing complex multi-stakeholder projectsDemonstrated experience in project managementExperience with SQL or any other data management/ aggregation language
• Good English

Working Address: Le Hong Phong, 10 District, Ho Chi Minh City

Responsibilities

• • Strategic Leadership and Planning (35%)
  • Define and support the overall Brand & Marketing integrated strategy in collaboration with the regional marketing team.
  •  Develop and execute Go-to-Market Strategies, including ATL/BTL/TTL or 360 Plans, to ensure cohesive and impactful brand presence.
  •  Identify target audiences, set objectives, and outline desired outcomes for marketing campaigns
  • Brand Management (20%)
  • Ensure a coherent and consistent brand image across all retail touchpoints in our customers’ physical stores.
  •  Drive meaningful campaigns, partnerships, tie-ups, and promotions to enhance brand relevance and strengthen brand and customer engagement
  • Budget Management (15%)
  • Ensure efficient use of the assigned budget to deliver maximum brand amplification.
  • Track and report on marketing expenditures, ensuring cost-effective strategies and high ROI
  • Campaign Development (20%)
  • Develop and oversee the content of marketing campaigns, ensuring alignment with brand guidelines and market requirements.
  •  Lead in-house marketing team and creative agencies to develop communication ideas and collateral for campaign projects
  • Market Insights and Trends (5%)
  • Identify new trends and insights to drive effective marketing activities that increase brand awareness, consideration, and conversion.
  •  Analyze market data and recommend innovative strategies to stay ahead of industry trends
  • Collaboration and Execution (5%)
  • Work with internal and external teams to ensure that tasks are completed, and programs are delivered on time
  • Execute all public relations activities, including liaising with agencies to craft adaptable PR plans for the local market
  • Develop and execute creative marketing events and all communications initiatives in accordance with the principal’s strategic direction

Requirements

• • Proven track record of developing and executing successful marketing campaigns.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills. English language proficiency is preferred.
  • Proficiency in digital marketing tools and platforms.
  • Strong analytical skills and ability to interpret data to make informed decisions.
  • Ability to work independently and manage multiple projects simultaneously
  • Bachelor’s degree in marketing, Business Administration, or a related field.
  • At least 6-8 years of experience in marketing, with a focus on FMCG and rural markets
  • Stakeholder management – working together with multiple ops personnel
  • Strategic and Results-driven – strong in conceptualizing and planning
  •  Leadership – the candidate will lead the local marketing team
  • Strong Analytical Skills – ability to interpret data to make informed decisions
  • Comfortable with uncertainty – the role will evolve according to business needs
  • Advanced English

Description

• Key Areas/ Functional Areas:
• Planning and managing inventory levels in our warehouses and provinces to reduce the possibility of inventory risk and to ensure OOS levels are low (30%);
• Managing a team of provincial buyers to execute procurement activities to ensure there are enough goods to sell but without burying cash flow at the suppliers (30%);
• Work with warehouse operations teams to plan effective SKU (import/export) movement and storage to minimize write-off risk (20%);
• Executing on supply processes such as invoice management, SKU quality, near expired date, slow-moving items, and other administrative activities (20%).

Requirements

• 6+ years of experience;
• Preferred experience in FMCG, General Trade, Retail, Modern Trade, Logistics
• The candidate will be based in Ho Chi Minh but should be comfortable traveling and working from the Mekong Delta;
• The English language is preferred but not compulsory;
• Bachelor’s degree in business/engineering or equivalent;
• Self-starter – the candidate will work independently from time;
• Analytical & numbers-oriented – the candidate will analyze our supply operations and come up with benchmarks for inventory levels;
• Team player – the candidate will work with multiple teams such as the Category Management team and the SU;
• Comfortable with uncertainty – business needs for supply are always changing, the candidate must be ready to change processes to fit new business needs;
• Fluent in English.

Responsibilities:

• • Planning and reporting:
  • Lead weekly/monthly sales reporting on key business metrics (sales productivity, revenue per province, customer numbers etc)
  • Lead weekly/monthly sales planning to forecast revenue, performance and sales of key FMCG categories/SKUs
  • Support the Area Sales Managers with the right reports and metrics to identify areas to improvement
  • Analysis and leading projects:
  • Conduct analysis on business metrics to identify areas to improve
  • Lead large scale projects to improve performance and sales productivity
  • Launch new sales tools across the nation and ensure proper roll-out (e.g. DMS)
  • Sales operations & admin:
  • Manage administrative affairs (e.g. commissions, onboarding)
  • Lead process improvement projects to streamline sales operations

Requirements:

• • At least 4-5 years of working in Sales, Commercial, FMCG roles with experience in data analysis and project management
  • The candidate will be based in Ho Chi Minh but willing to business trip
  • Basic English
  • Core Competencies:
  • Self-starter – the candidate will work independently with guidance from leadership
  • Analytical – The candidate will be able to use data to draw insights and lead improvements within the sales team